Frequently Asked Questions

Some of our most frequently asked questions are answered below, if you can’t find the answer to your question then get in touch and we will be happy to help.

We’re here to provide you with a reliable service, top quality workmanship and a fully project managed installation. We understand the challenge of undertaking a new kitchen project and we guarantee we will be with you every step of the way.
  • We will turn up for a consultation appointment;
  • We will listen to your ideas to provide the best possible design solution to meet your requirements;
  • You will receive professional design assistance;
  • You will receive a detailed quotation;
  • You will receive regular contact with the Project Manager to ensure smooth end to end delivery and one point of contact;
  • We use qualified and experienced tradesmen;
  • Continual monitoring ensures a quality result, on time and budget;
  • We never leave any job less than 100% complete and signed off by the customer to their satisfaction;
  • We will remove all debris and clean up after completion;
  • We have full public liability Insurance.
Yes. We offer a full installation service that is tailored to your project needs and requirements.
Although we prefer to supply the appliances, we will install independently sourced ones. However, we require you to supply us with all of the product information and installation details by the time we have completed our pre-installation survey. We also take no responsibility to these appliances should there be any problems at a later date.
Yes. We are the only independent retailer able to supply Samsung appliances in the area. We also supply appliances from a range of Companies such as Neff, Siemens, Bosch at competitive prices. Not only are we able to provide these appliances but we can install them for you.
Yes. We offer a supply only service and are happy to work with independent people such as builders and electricians when installing a kitchen.
Yes. In many cases people like to replace their worktops to give a new lease of life to their existing kitchen without the disruption or cost of replacing the whole thing. Whilst doing this we can replace tiles, splash backs, hobs and sinks.
Yes. We aim to always supply LED lighting where possible, as they are not only good to your pockets in the long run but kind to the environment too. We offer room and unit lighting, both for practical and aesthetic purposes.
Yes. We supply a wide range of flooring including natural stones, porcelain, ceramics and Karndean - all of which can be fitted during the fitting process by specialists that we use on a regular basis.

All our base and wall units are made to order from18mm melamine faced chipboard edged with 1mm ABS (Acrylonitrile Butadiene Styrene) thermoplastic edge banding. The units are not “flat packed” or multi drilled. They are bespoke. Units requiring left hand doors are drilled and fitted with left hand fittings - they are not drilled right and left “just in case”. What you order is what you get.

Each Unit -

  • Is built to your order and design.
  • Is matched to your chosen door colour to ensure consistency throughout the kitchen and which (subject to your kitchen design) may reduce the ultimate cost as colour matched cladding panels may not be required.
  • Is delivered fully constructed with doors and/or drawers fitted using high quality “Blum or Hettich” soft closing components and with doors handed to your requirements.
  • Has a service void (50mm on base units/17mm on wall units) to enable services to be run neatly behind the units giving a cleaner installation.
  • Wall units also have a recessed lighting option if required.


As all our units are made to order we are able to offer a wide range of non standard sizes so if you have an imperial kitchen space and metric units will not quite fit, let us know and we will endeavour to create the size of unit that will make your new kitchen fully fitted.

We do not have an e-commerce site or a price list that we would issue, however, if you would like to send details over of items that you require we are able to quote and supply without you needing to visit the showroom.
Do not worry. In many cases independent companies work out to be very competitive on like for like projects. When comparing, try to look at the overall project cost rather than individual components as this can be misleading. Also being open with your designer about your budget will allow them to work best for you.
Pre-installation surveys are carried out as a precautionary measure. This enables us double check all details such as measurements, services, products and highlight any areas that may cause concern during installation. While we try to eliminate all complications we cannot be held liable for anything that is uncovered once your kitchen is removed as in rare circumstance unforeseen issues do arise.
We can attempt to make changes but sometimes this is not possible as all units are made to order. We will endeavour to complete the necessary changes however this may incur additional costs depending on the stage of the build.
Different areas of your kitchen carry different manufacturer warranties ranging from 1 year on appliances to a lifetime on our soft closing drawers and hinges.
We advise that you never use any harsh or abrasive cleaners on your new kitchen as this could affect finishes, colouring or scratch the material. We also recommend that you use a soft cloth and wipe over with a dry cloth to remove excess and prevent smearing on high gloss finishes.
We always recommend that you use none abrasive cleaners that do not contain bleach to prevent any scratching or patches appearing. We also recommend that you always use chopping boards and never place hot pans, trays or plates directly on any worktop. Further care depends on your individual worktop. View our guide to caring for your worktop

Bespoke Kitchens Milton Keynes

Supplying and fitting bespoke traditional and contemporary kitchens in the Milton Keynes, Bedford, Northampton and surrounding areas. If you are thinking about having your kitchen re-fitted, contact us, we'll guarantee you a beautifully designed and fitted kitchen to be proud of. Whatever your dream, together we can achieve it.

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Address

Build My Kitchen
43 Wharfside
Bletchley
Milton Keynes
MK2 2AZ
T: (01908) 277 574
M: 07999 566 048
E: sales@buildmykitchen.co.uk